Moving into Östersundshem: What to do after an offer
For robots
You received an offer for a student apartment at Östersundshem – congratulations! Here are the steps you need to follow to complete your move-in, keep you in the waiting system and how the waiting points work.
Say yes or no to the offer
You have 48 hours to respond to the offer. Log in to My pages, go to the apartment in "My applicant" and click the button to either say yes or no. If you don't respond before the deadlines pass, you disappear from the queue and do not get the apartment. If you say yes, you receive a contract to sign.
Upload your admission certificate or registration document
Before you sign the contract, you must submit an admission certificate or registration certificate. This must be a PDF, not an image. Go to antagning.se, log in to My pages and download the document as PDF. Send it as an attached file to info@ostersundshem.se before the final response date. The information is checked by Östersundshem before the contract is sent to you.
Sign the contract
When the check is complete, Östersundshem sends you the contract for signature. Respond to the contract in time – it must be signed before the given deadline. When you sign the contract, your waiting points are reset and you disappear from the queue. Waiting points are consumed by the contract, and you cannot use them on another apartment until you receive a new contract. Make sure to have your personal identity number and contact details ready when you sign the contract.
Book a time for move-in
Do not forget to book a time for move-in! To get the keys to your student apartment, you must have a booked visit. Book move-in through Customer Service: phone 063-14 04 00 or info@ostersundshem.se. From 19 August, Östersundshem has drop-in on Tuesdays between 13.00–15.00, but drop-in only accepts booked visits – other times require time booking. Book in good time for your preferred date.
Waiting points and activity in the waiting system
Östersundshem's apartment waiting list is free. You get 1 waiting point per day from the time you register as an applicant. To keep the account active, you must log in to My pages at least once per 364 days. If you do not log in for 365 days, waiting points are reset and the account is deactivated – it is not restored, the account may be deleted if inactivity continues. The responsibility for logging in lies with you as the applicant, make sure the account is active regularly.
Rules for student apartments
To rent a student apartment, you must meet certain requirements. You must be at least 18 years old, admitted to studies of at least 30 credits per term at Mid Sweden University in Östersund, medical student from term 6 with Östersund as placement, or admitted to a university college in Östersund (not distance or internet-based studies). You must have a Swedish personal identity number, at most one payment remark in the last 12 months, no significant debt at the Debt Recovery Authority and no recurring late rent payments to Östersundshem or another landlord. Östersundshem performs a credit check on all applicants. The tenancy is max 6 years, with max 4 years extension for doctoral studies. When studies end, the tenant must terminate the agreement with three months' notice – no long-term stay is accepted. Every term, Östersundshem performs a study check to verify that you are still an active student.
Move to a regular apartment
If you want to move from a student apartment to Östersundshem's regular apartments, you can get a shortened notice period. The notice period becomes the date your new apartment is terminated. This does not apply if your new apartment has an occupancy date within one month, or if it is vacant – in these cases you will pay double rent for the first month. When changing study location, the notice period can be shortened. To get a decision on shortened notice, you must submit both admission certificate on the new education and termination to Östersundshem at the same time.
Common questions about Östersundshem
Do I need a payment remark to get a student apartment? You can have at most one payment remark in the last 12 months. You must also have no significant debt at the Debt Recovery Authority and no recurring late rent payments.
How long does it take to get a student apartment? Östersundshem has no queue for student apartments – it is first come, first served. If you are among the ten who go on to the viewing, you can go far in the process. It takes approximately a few weeks from interest application to offer, depending on how many apply and which apartment you aim for.
Do I get waiting points while I have a student contract? No. Waiting points are reset when you sign the contract. You do not get waiting points while you have a student contract – the contract consumes the points. To get waiting points again, you must get a new contract, which resets the new points and you can start collecting again.
Can I stay in the student apartment after my studies end? No. The tenancy is max 6 years per tenant, with max 4 years extension for doctoral studies. When studies end or terminate, the tenant must terminate the agreement with three months' notice. Long-term stay is not accepted.
How often must I log in to keep my waiting points? You must log in to My pages at least once per 364 days to show that the account is active. If you do not log in for 365 days, waiting points are reset and the account is deactivated, which cannot be restored. The account may eventually be deleted if inactivity continues.
Can I take a shorter notice period from the student apartment? The notice period is three months from the next month change. You can submit a request for a shorter notice, which may be approved if the person who will take over the apartment wants to move in earlier. In case of death or move to special housing, the notice period is one month.
What happens if I say no to the offer? If you say no, you disappear from the queue and do not get the apartment. If you say no, you can apply again for another apartment – then you start collecting waiting points again.
Can I be in the process for several apartments at the same time? Yes, you can be in the process for up to three apartments at the same time. If you do not respond to the question about whether you are still interested or miss deadlines for viewing or contract, you can disappear from the process for that apartment.